Throw Back Advantage
Protect Your Equipment, Simplify Your Operations
Equipment coverage, supply replenishment, and next-business-day replacements — all in one affordable plan.
The All-in-One Equipment Protection Plan
Running a business means relying on your point-of-sale equipment every day. When a terminal goes down or you run out of receipt paper mid-rush, it costs you time, money, and customer trust. The Throw Back Advantage eliminates those headaches.
For one simple monthly fee per device, you get equipment repair and replacement coverage, free supply replenishment, and priority support — so you can focus on your business, not your hardware.
Think of it as peace of mind for your payment equipment. No surprise repair bills, no scrambling for supplies, and no downtime waiting on replacements.
Plan Pricing
$14.75
per month
+ $65.00 Setup Fee
- Equipment repair & replacement
- Free supply orders (paper, ribbons, drafts)
- Next-business-day shipping
- Prepaid return labels included
- No surprise repair bills
What’s Covered
Your Equipment, Protected
🔧
Equipment Repair & Replacement
If your POS terminal has a manufacturer defect, we’ll send a new or fully refurbished replacement the next business day — with a prepaid label to return the old one.
📦
Free Supply Orders
Rolls of paper, sales drafts, and ribbons — shipped at no extra cost. Orders placed before 2 p.m. EST ship same day for 1–3 day delivery.
⚡
Next-Business-Day Turnaround
Report a defect before 2 p.m. EST and your replacement ships the next business day via national carrier. No waiting, no downtime.
📞
Priority Support
Reach our team directly at 828-237-3271 during business hours (9 a.m. – 5 p.m. EST, Monday – Friday) for any equipment or supply request.
📋
Volume-Based Supply Orders
We review your transaction volume to ensure supply orders are reasonable and right-sized for your business — no waste, no shortages.
🛡️
Once-Per-Year Warranty
The equipment warranty covers one replacement every twelve months per device. Covers manufacturer defects on equipment supplied by TBT.
Simple Process
How It Works
Getting started with the Throw Back Advantage is straightforward. No complicated paperwork, no waiting periods.
1. Enroll
Sign up for the Throw Back Advantage as part of your TBT merchant agreement. Your coverage begins immediately upon enrollment.
2. Call When You Need Us
Equipment acting up? Running low on supplies? Call us at 828-237-3271 during business hours and we’ll take care of it.
3. We Ship, You’re Covered
Supplies ship same day (before 2 p.m. EST). Equipment replacements ship the next business day with a prepaid return label.
Coverage where it Counts
The Throw Back Advantage covers manufacturer defects in equipment supplied by TBT. Like any protection plan, there are a few things that fall outside coverage:
- Damage from abuse, misuse, fire, earthquake, or other external causes
- Equipment that has been altered or modified without manufacturer permission
- Lost or stolen equipment
- Cosmetic damage (scratches, dents) that doesn’t affect functionality
Coverage requires an active merchant services account with TBT in good standing. You can cancel anytime by calling us — no cancellation fees.
Ready to protect your equipment?
Enroll in the Throw Back Advantage and never worry about terminal downtime or supply shortages again. Simple pricing, real coverage, zero hassle.